Thank you Red Pocket, my pocket is now Greener. Red Pocket offers service from just $10 per month on your choice of any major US network. Before purchasing, I provided customer support my device ID and was told I could use it. My phone broke and I am using a different phone number until i order a new phone. Buy One, Get One this Valentine's Day. The term "Device" means wireless receiving and transmitting equipment that Website have authorized to be programmed with the Number. Yesterday, before I purchased a plan, I chatted and was told that if I selected a shipping method that wasn't free that I'd be provided a tracking number via email. I know they're not 24x7, it's 10pm PDT and you're closed. I jumped around a few carriers - Unreal Mobile, Ting, and Metro - and all of them were really bad. Customer Proprietary Information (Customer PI or Personal Information) includes Personally Identifiable Information (PII), Customer Proprietary Network Information (CPNI), and the content of The User's communications. Rights Reserved, You Are About to Contact PissedConsumer.com, https://www.redpocket.com/terms_and_conditions. © 2006 - 2021 Red Pocket Mobile. You can call Red Pocket Mobile at (888) 993-3888 toll free number, write an email, fill out a contact form on their website www.redpocket.com, or write a letter to Red Pocket Mobile, 2060-D Avenida De Los Arboles Ste 288, Thousand Oaks, California, 91362-1376, United States. If you see any errors in this information, be sure to let GetHuman know. If you can't get the help you need from these Help pages, let's chat! Initiate a live chat right now if you see the Live Support Online button on the right side of the screen after you first search for your problem in the search box above. What are plan credits and how do they work? Voice your opinion today and hear what 465 customers have already said. Red Pocket Mobile Is Very Good I have 3 lines with Red Pocket Mobile about 3 weeks ago, two iPhones and one Android. | Read 641-660 Reviews out of 676. Share. Red Pocket Mobile Updated: 11/02/2011 Customer Service #: 888-993-3888 Customer Service Location: Texas and the Phillipines Typical Wait Time: 1-8 minutes E-mail: cs@redpocketmobile.com Web-site: goredpocket.com Red Pocket maintains several other web-sites, but they are historical and are being phased out. Red Pocket Mobile Customer Service. This was too much for your rep. Do you agree with Red Pocket Mobile’s 4-star rating? I now have two phones on Red Pocket Mobile and am thrilled with the service (they have a phone number to call, no emailing) and you can't beat the price and there are no unexpected add-on charges for voicemail or to be able to send pictures. So all in all, I give a resounding YES to Red Pocket Mobile. Red Pocket Mobile Overview. This Black Friday, get $399 off a brand new iPhone! Great price, great coverage and great customer service. Founded in 2006, Red Pocket offers no-contract wireless service on the nation's best networks. IF THE USER OF WEBSITE USE THE SERVICE OR THE WIRELESS DEVICE, THE CUSTOMER CONSENT TO THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT. Buy a plan and get a second plan free. One myth is that your data will be unusable with low-cost cell phone service providers. | Read 81-100 Reviews out of 465. What is the Red Pocket Mobile Device Protection Plan with AppleCare Services? Red Pocket Mobile is a U.S.-based, multi-carrier MVNO company that provides contract-free, hassle-free prepaid mobile phone service. Launched in 2006, Red Pocket Mobile is proud to be an American-owned company. Red Pocket Mobile plans - unlimited at 2G speeds thereafter, Troubleshooting your TickTalk Smartwatch (connection problems and SIM card errors), Preventing unwanted calls (SPAM, wrong number), Automatic payments and your payment method. Red Pocket rocks (in MN). Red Pocket Mobile, which was founded in 2006, is one of only a handful of MVNOs to support the four major U.S. carriers AT&T, T-Mobile, Sprint, and … Refunds and exchanges may only be made within 14 days of receiving the product. Customer is responsible for shipping, shipping cost and proof of delivery on all returns. All it says here is "Early to Late"?! Pissed Consumer © 2021 All Red Pocket also operates the freemium brand FreedomPop as well as UNREAL Mobile. We have had good service so far and have been very happy with the prices. That means subscribers can choose between AT&T, Sprint, T-Mobile and Verizon during the signup process. Once Red Pocket gets better customer service priorities, I'll rate this place 5 stars. The Red Pocket Mobile 30 Day Premium Plan provides Unlimited Talk(domestic & international to 70+ countries), Text (domestic & international), and 3 GB LTE Data on your choice of the nation's top four wireless networks. At RED POCKET Mobile, we're here for you 7 days a week, 365 days a year. Red Pocket Mobile is an MVNO that uses every major carrier in the USA to provide service to its customers. Do you agree with Red Pocket Mobile's TrustScore? Do you agree with Red Pocket Mobile’s 4-star rating? I then ordered the sim and the $10 a month pay as you go plan, only to find my device is invalid. Thank You. :-(. And of course it also seems that you have no other reps but that one today, as each & every time I try to chat, it's (or she's?) Check out what 465 people have written so far, and share your own experience. Red Pocket Mobile doesn't have an online help desk for customer service, and unfortunately you can't call them on the phone either. At RED POCKET Mobile, we're here for you 7 days a week, 365 days a year. I would call but still don't have a phone. Look one more time at the cost savings. My mobile internet is at over 30Mb/s now! I'm wondering when you open again? I ordered a SIM card 6 weeks ago and have not recieved it or had any response from live chat. Check out what 676 people have written so far, and share your own experience. Useful. A refund will not be accepted if any part of The User's product has been used. Customer support phone number: 1-888-993-3888. One year with Red Pocket 3GB of data and unlimited talk and text for two phones (6GB total) = $720 Even the phone system says, call back during normal business hours, without saying what they are. Read what real customers are saying about this carrier in our Red Pocket user reviews. You can only get help from Red Pocket Mobile one way that we know of and that is by chat. I've had Red Pocket for about a year and a half and couldn't be happier. Jeff Foster 1 review. Best Budget Cellular Service, Period! Email: support@redpocket.com Red Pocket Mobile's Android phones are certified pre-owned, refurbished directly from the original manufacturer, Samsung. All returns must be in the original non-damaged condition, including packaging, documentation, SIM cards, warranty cards, manuals and accessories or else it will not be accepted. Customer Service 1-712-775-8777 Toll Free 1-888-993-3888. I am very confused as you list Iphone 5s as an option on your website, and my research has shown it is both hd calling and 4g LTE compatible. Website may modify the terms of this policy from time to time, and will notify of any material changes in the manner required by law. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Data Speeds. Thank you. 1. We're open from early until late, every day. Voice your opinion today and hear what 465 customers have already said. Best value out there. Toll free: 1-888-993-3888. Our experience with Red Pocket Mobile… Our experience with Red Pocket Mobile has been great so far. Red Pocket Mobile offers very reliable cellular service offering, positively, the most affordable plans anywhere. I have just ordered a SIM card but I made a mistake and didn't provide the right apartment number. since I just paid my tello bill,  can  I order a sim for a gsmt or gsma phone and enter plan later prior to offer's end(MAY 29)? We’re here for you. Personal Information does not include information that is not used to identify The Client of Red Pocket Mobile such as aggregate or anonymous information. Is there a way to have all my calls and texts forwarded to my temporary number? With Red Pocket you can use virtually any cell phone, keep your number, and save money. 1. If you can't get the help you need from these Help pages, let's chat! Coverage maps for each service are available on Red Pocket’s website. Still have questions? What is Red Pocket Mobile? So no matter what the carrier is the service has been the same, the only thing is that with the major providers I am paying 2/3 more with them. We have the GSMA plan, the signal is definitely better than the T-Mobile's Magenta One plan. Thanks. Do you agree with Red Pocket Mobile’s 4-star rating? The Red Pocket family plan offers amazing value to you and your loved ones! I love it. Frequently Asked Questions. They govern the relationship between The User and Red Pocket Mobile™ (Red Pocket, Inc. and/or "Red Pocket") and explain Company's respective legal rights concerning all aspects of Red Pocket Mobile's' relationship. Red Pocket’s product suite includes Unlimited and Pay-As-You-Go plans, all powered by the ultra-convenient Red Pocket Mobile SIM card. To late ''? have T-Mobile network available and the reasonably prices plans Pocket ’ s rating... 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